SUCCESSMAKER

TAKING STUDENTS "OFFLINE"

1. Log on to SuccessMaker with a teacher login.

2.Then go to the Standard Interface (far right). 

3. Click on USER then, EDIT USER, then TAKE OFFLINE. 

4. In the box that pops up, either go to All Users or the Teachers' Name.

5. Click on the child's name that is online and click OK. 

6. When the confirmation box pops up, click OK again.

UNUSABLE MONITOR SIGNAL

If all cables are properly plugged in and your monitor still gives a message of “Unusable Signal”, do the following:

a. RIGHT click on any blank space on the desktop.

b. Click on Properties and then click on the Settings tab.

c. On the right, where it says Screen Area, move the little tab way to the left so the numbers read 640 X 480.

d. Click Apply.

e. Then a message window will pop up. Click OK.

f. Then Click OK again on the Screen Properties window.

g. Turn off your TV and then turn it back on. That should work.

GENERAL TROUBLESHOOTING

• Check the outlet; is it plugged in?
• Is the powerstrip plugged in?
• Is the powerstrip on? Click the button on the powerstrip back and forth several times.

• Make sure your proxy settings are set (especially if you have a black Dell with a tower).
• Check the network connections box. It's a little black or white box most often found on a wall or on the floor by the student computers. The little red lights (5 or 6 of them) should all be on. If they are not, push in the largest button to the left. That will turn them on.

• Shut down completely and restart. Your machine is automatically set to restart with all the 'teacher icons'; that should work.

• Most probably the keyboard came lose from the back of the CPU; follow the cable. It will have a light purple end to it. Make sure that it is plugged into the back of the computer.